Norris Water Commission
rates changed effective January 1, 2020.
The rate change
was recommended by the Norris Water Commission to Norris City Council, and Norris City Council adopted the new rates by ordinance.
A copy of the new rate ordinance can be viewed at http://www.cityofnorris.com/id342.html
There are 2 changes that went into effect January 1:
- Minimum usage allowance was reduced from 3,000 gallons to 2,000 for residential customers
- Sewer rates were increased by 7.5%
Why the change? Norris Water Commission operational costs have been increasing for several
years. Reasons include new regulatory standards and capital improvements. Norris Water Commission is working
diligently to meet all quality standards and protocols.
Water Commission is also working diligently to improve the system as it ages. Much of the NWC infrastructure dates
to the 1930's when the town was built by TVA. Although we have an excellent system, improvements are needed to
repair the effects of time. NWC has been successful over the past few years to secure grant funding for projects,
but user rates are also required to help fund maintenance and repairs to the system to keep it in proper functioning order.
Also, many utilities in East Tennessee have been reducing the minimum usage allowance.
As of July 1, 2016, there is only 1 water utility in all of East Tennessee with a minimum usage allowance over 2,000 gallons,
and many utilities have lowered the minimum to 1,500 gallons.
do NWC rates compare with other utilities? NWC rates compare very favorably to other utilities in East Tennessee,
with water rates in particular being competitive. The East Tennessee Develop District publishes a utility rate survey
annually (rates as of July 1) and a copy of the latest survey can be viewed here: ETDD Annual Rate Survey
A list of improvements done to the NWC system over the
past few years can be seen here: NWC Accomplishments
I do to keep my bill as low as possible? Make sure your home plumbing system is working well and fix leaking
faucets and toilets. One drip per second can equal 200 gallons a month. Install a low flow shower head and reduce
shower water use by 50-70 percent. Also, run the dishwasher only when it is full. Additional conservation
tips can be viewed at http://eartheasy.com/live_water_saving.htm
More Questions? Contact the Norris Water
Commission by email at firstname.lastname@example.org , or by phone at 865-494-7645. Office hours are 8:00am - 4:30pm, M-F, and the office is located in the Norris
Community Building, 20 Chestnut Drive, Norris.