Norris Police Department consists of eight sworn law enforcement personnel, with seven full time police officers and one part
time officer. The Police Department is committed to serving all citizens and visitors in a fair and just manner. Officers
at NPD exceed the minimum annual training requirements as set forth by the Tennessee Peace Officer Standards and Training
Commission in Nashville. Officers took part in more than 560 hours of internal inservice training in 2017, an increase from
2016. This increase in the agency’s commitment to training will pay dividends to the residents and visitors in Norris,
giving officers additional tools and developing them professionally. NPD officers conduct patrols of the city’s 7.2
square miles by motor vehicle and on foot. Patrols are routinely conducted in the Norris Watershed and on the TVA’s
Norris Dam Reservation.
Department Contact Information
Emergency Number: 9-1-1
Non-Emergency/General Police Information:
MISSION, VALUES, VISION
It is the policy of the Norris Police Department to promote effective and efficient
practices towards achievement of the Department’s mission and values. The Norris Police Department has created and adopted
a Mission and Values statement, which forms the basis of its service to the community. As such, all personnel shall be familiar
with the Department Mission and Values Statement, and use it as a guide when carrying out Department activities and responsibilities.
A copy of the Department’s Mission and Values Statement shall be posted at locations within the Department and posted
online. The Department’s Mission, Values, and Vision statements are contained within the NPD General Orders Manual under
G.O. 2.02A “Mission and Values.”
A mission statement is a statement of how the Department will attain its vision, the
basic function and responsibility of the department and a broad statement of the Department's objective in regards to these
functions and responsibilities. The Mission Statement reflects the Department's commitment to a philosophy of community policing
and professionalism in the delivery of police service, and explains the general purposes and functions of the Police Department
in relation to the various communities it serves.
The Vision of the Department originates from the Chief of Police, and is a futuristic
statement of principles and traits that the Department sees within itself. The Vision also documents the Department's commitment
to these principles and traits.
The values of the police department make up a set of permanent ideals and principles that guide the
Department in its everyday endeavors and serve as parameters for accomplishing its mission, goals, and objectives.
The Mission of the City of Norris Police Department is to provide community-based police products to the public so
they can continue to experience a safe and peaceful Norris.
The two highest values any law enforcement
agency can possess are a commitment to integrity and a dedication to the community served. In Norris, we have high expectations
for our police officers both on duty and off duty. Our mission is to provide peace and security and to that end we must maintain
the highest of standards.
In carrying out our mission, members of the department will continue to value:
1. Ethics and integrity above all because
trust in our officers and agency is of paramount importance.
2. The impartial enforcement of the law and making the best decisions in the interest
3. The people we serve and each other to make this department the best agency to work for in the county and the best
city in the State of Tennessee.
4. Organizational excellence & professionalism to better serve the community and meet its needs.
partnerships in order to reduce the need for law enforcement action.
6. Open communication with all members of the community, residents,
We are dedicated to maintaining a consistently high quality of life for the citizens
of the City of Norris by recognizing and adjusting to the changing and unique needs of our historic community. To that end,
we solemnly pledge to partner with our community to commit our resources to resolve problems fairly and to address all police
matters with dignity, fairness, and integrity.